Name of the person in charge of operation:Kaori Matsuda
post code:152-0031
address:204-1-11-6,nakane, Meguro-ku, Tokyo
Application expiration date
It will be within 3 days.
Defective product
Please contact us by email (24 hours a day) within 3 days after the item arrives. Please note that we will not accept any defective products that have been delivered for more than 3 days.
■ We inspect the product before delivery, but we will only accept refunds if the product you purchased is defective and there is no replacement product in our shop.
■ Regarding the judgment of defective products, it is the manufacturer’s judgment, not the customer’s judgment.
Delivery time
Since it is sold in the form of pre-order or semi-order, it will be manufactured after ordering. In principle, we will ship within 45days.
phone number:050-5240-5705
For inquiries from individual customers, we will only exchange emails to prevent misunderstandings.
About delivery method, shipping fee, cash on delivery fee
DHL/EMS/OCS
about shipping cost
● Overseas charges: Please check it once put the products into your cart and select your country.
* Depending on the area, we may not be able to meet your request. please note that.
credit card
● The above credit cards can be used.
● When ordering, we may ask you to verify your identity (telephone verification, etc.).
● In principle, we do not send credit card receipts for security reasons.
Please check the usage statement sent by the card company. [For customers using credit card payment]
Please understand that it may take several days to ship the product because the approval of the card payment is strict due to the unauthorized use of the credit card by a third party.
In addition, please note that in some cases, we may ask you to confirm your identity directly by phone.
Please note that the product cannot be shipped if the identity cannot be confirmed.
About bank transfer
Please transfer the billed amount to the account designated by us.
● Customers are responsible for the transfer fee.
● Please transfer within 5 days of ordering.
Please note that if you do not make a payment within 5 days, your order will be cancelled.
